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moviESCAPE: How Shiftie Revolutionises Operations Behind the Scenes!

12th November, 2024

In the thrilling world of escape rooms, where every second counts and teamwork is key, moviESCAPE stands out as a leader in immersive experiences.

Located in the heart of the UK, moviESCAPE specialises in creating unique, adrenaline-pumping adventures that challenge groups to think fast, work together, and solve puzzles to beat the clock. But behind the captivating themes and intricately designed rooms lies another challenge: managing a dynamic team and ensuring smooth operations. That’s where Shiftie comes in.

The Challenge: Untangling Complex Staff Schedules

At moviESCAPE, each day is different! Managing staff schedules became complicated and time-consuming with multiple rooms of varying difficulty and different employee requirements. According to Matt Butler, moviESCAPE’s manager, the previous scheduling process was a constant juggling act.

“Before using Shiftie, our scheduling process was a headache,” says Matt Butler, Manager at moviESCAPE . “We had to juggle staff availability, shift preferences, and room assignments manually. It was time-consuming.”

The Solution: Smart and Efficient Scheduling with Shiftie

Shiftie provided moviESCAPE with the perfect solution. With its intuitive design and powerful scheduling tools, Shiftie allowed moviESCAPE to manage staff assignments seamlessly. The platform enabled the management team to create and adjust schedules in real-time, ensuring that the relevant employees were assigned to the right rooms, all while minimising conflicts.

More importantly, Shiftie integrates smoothly with DigiTickets, moviESCAPE ’s booking system, providing real-time visitor forecasts. This integration allowed moviESCAPE to anticipate busy periods and plan staffing levels accordingly - without having to switch between platforms.

“Shiftie has been a game-changer for us,” Matt explains. “Now, we can easily assign shifts, manage availability, and communicate with our team, all in one place. The ability to quickly adapt to changes, like last-minute bookings or staff needing to swap shifts, has been invaluable.”

A Happier, More Engaged Team

Not only has Shiftie made scheduling easier for management, but it has also empowered the moviESCAPE team. With Shiftie’s self-service features, staff members can access their schedules, request time off, and even swap shifts with colleagues, all through a single platform.

“Our team feels more in control of their schedules and time off; that’s reflected in their engagement and enthusiasm,” says Matt. “A happy team makes a real difference to our player experience, and that’s what it’s all about.”

Streamlined Payroll and Timesheet Management

In addition to simplifying scheduling, Shiftie’s clock-in/clock-out and timesheet features have allowed moviESCAPE to track employee hours effortlessly. The ability to generate accurate timesheet reports and export data for payroll has eliminated manual tracking and reduced errors, giving moviESCAPE a complete, all-in-one solution for managing staff, schedules, and payroll.

The Future with Shiftie

With Shiftie as an integral part of their operations toolkit, moviESCAPE is well-positioned for continued growth and success. The platform’s flexibility and efficiency allow moviESCAPE to focus on what they do best - delivering top-tier escape room experiences.

“We’re excited about the future and what we can achieve with Shiftie by our side,” Matt concludes.

In a fast-paced, ever-evolving industry, Shiftie helps moviESCAPE stay ahead of the curve, ensuring smooth operations and an engaged team, all while providing an exceptional experience for every customer.