Product Updates

Permission levels for management staff are now more flexible. You can specify exactly which employees a manager can view pay rates and shift costs for, ensuring sensitive information is only shared where appropriate. This gives you tighter control over confidentiality and removes the worry of exposing data managers don’t need to see.

Improved schedule filters give you a tidier, more focused view of your scheduling, making hours and cost analysis easier to interpret and shift management simpler to navigate. Filters now hide shifts directly on the schedule, giving you a more accurate picture of what’s included in your results. Plus, with a new option to show or hide shifts from other schedules, you’ll have a cleaner, more reliable view when assessing fulfilment and coverage.

After archiving employees for the off‑season and reinstating them for the next, you can choose to send their invites right away or update their accounts first before inviting them back. This gives you more control over onboarding and ensures everything is set up correctly for the season, saving you from those “Can you update my details?” messages.

When updating employee pay rates or creating new ones, you can now choose whether to automatically recalculate existing shift and timesheet costs or leave them untouched. Recalculating keeps your records accurate and aligned with the employee’s new rate, while leaving costs untouched ensures consistency in your reporting when historical data needs to remain stable.

Documents can now have expiry dates, helping you stay compliant and ensuring employees always hold valid documentation for HR requirements. You’ll also receive notifications when a document is close to expiring, so you never miss an upcoming renewal and your teams remain fully prepared for duty.

If you use ICRTouch across several sites, things just got easier. Shiftie now supports linking multiple ICRTouch accounts, so you can bring in sales data from all your locations. Each source can be mapped to the right schedule, helping you keep cost‑balanced scheduling running smoothly.

Our new customisable report for reviewing employee absence Bradford Factor scores allows managers to check each employee’s score across a chosen date range for selected absence types. This provides a single, reliable point of reference, making it much easier to track employee absences and identify patterns that may need attention.

Email notifications have been redesigned for a cleaner, more consistent look. Updates to the light and dark themes make key information like shift changes, leave requests, and other notifications clearer and more accessible, helping you stay on top of important details with less effort.

When adding a shift, the warning message now identifies which existing shifts would cause conflicts. This gives schedulers the details they need to understand potential clashes before assigning new shifts. With that context, it’s much simpler to resolve conflicts and keep the schedule running smoothly.

We’ve expanded the Time Clock tools to make life a little easier. Alongside setting custom clock‑in and clock‑out times, managers can now end an employee’s break with a chosen time right from the Time Clock page. So if someone forgets to clock back in but you see them working, you can update their return time on the spot, no need to remember to fix their timesheet entry later.

Timesheet export dialogs now clearly show which employees have entries that aren’t ready, making it easier to review and audit everything before running payroll. This added visibility helps you quickly confirm accuracy and ensure everyone is paid correctly.

Unscheduled timesheet entries can now be automatically rounded using your timesheet rounding rules. When an employee clocks in without a scheduled shift, their time entry will be automatically rounded according to your existing settings, helping you to keep payroll consistent and accurate.

The acknowledge‑shifts dialog now provides more detail about an employee’s upcoming shifts, including notes and tags. This gives team members a clearer understanding of any messages or responsibilities linked to their shifts before they acknowledge them, supporting smoother communication and fewer missed details.

The integration with DigiTickets has been improved, so redemption figures now count the number of people rather than the number of orders. As a result, your Dashboard widget and Schedule insights will adjust to reflect these updated figures, giving you a more accurate comparison against pre‑booked ticket data and making it easier to calculate scheduling requirements.

Shiftie’s new schedule layout helps you easily view the allocation of job roles across your weekly shifts. This helps ensure that all positions are fulfilled each day and reduces the need for searching each employee to check which role they’re working. With tools for adding new shifts, easily reallocating with drag-and-drop, and quickly viewing who’s on leave, this new view is sure to keep your scheduling simple! Read more about managing job roles here.

We’ve introduced a new access role that lets employees sign in to and set up Clock In Portals themselves. That means less morning admin for managers and fewer interruptions during the day if the system logs out. If you’d like this switched on for your company, just reach out to our support team.

No more timesheets stuck with the “dreaded red dot”. You can now mark employees as absent to confirm missing timesheets and specify whether absences are paid. Absences can also be recorded directly from Time Clock, helping you manage each day as it happens and export everything in your pay reports, ready for payroll.

We’ve added a new way to subscribe to Shiftie. You can now pay via direct debit as well as card, offering a hassle‑free alternative to card payments and eliminating the need to constantly update card details. Just set it up once, and you’re good to go.

Reviewing open shifts just became more streamlined! A new status for open shift requests now makes it easier to see which employees are still available and best suited for the shifts they’ve claimed. Plus, any open shifts without available responses will be automatically hidden from the Requests page, keeping things cleaner and easier to manage.

You can now access an employee’s full history of pay rates directly within Shiftie. This update makes it easier to audit payroll for previous months and verify what rates were in place before any changes occurred.