Product Updates

Assigning documents to the right employees is now quicker and more efficient. New employee filters make it easy to narrow down your selection and find the people you need in seconds. Once filtered, you can use the Select All action to add everyone in the results at once, saving time and reducing the effort involved in managing document distribution across your team.

This new timesheets export provides a clear, payroll‑friendly summary of each employee’s hours in a single row. Worked hours are automatically broken down by their pay rates, alongside any leave and absence records, making it easier to process payroll data. With all key information presented in one concise summary, you can spend less time crunching payroll numbers.

Changes to schedule filters make it easier to explore your scheduling data and gain clearer insights into who's working and where they're scheduled, ensuring full coverage. Alongside improvements to schedule insights, you can now view scheduled hours and labour costs based on your filtered results, giving you a clear picture of the data that matters. With clearer visualisations of hours and spending across the schedule, it's easier to monitor costs and make informed scheduling decisions.

The ICRTouch integration now imports sales data using the net value, excluding VAT, giving you a more accurate view of revenue when comparing sales against labour costs. By aligning sales figures more closely with operational spending, it's easier to assess profitability and monitor labour percentages.

Uploading a new copy of a document now automatically creates a new version, giving you a clear and reliable version history. Older versions remain linked, making it easy to review how a document has changed over time and see exactly who viewed or accepted each version. This added visibility strengthens compliance and makes important information agreement traceable across your team.

The Average Weekly Hours report gives you a clear overview of how employees are scheduled and how much they actually work across any date range you choose. By comparing average scheduled, worked, and overtime hours, you can quickly spot whether team members are consistently under‑ or over‑scheduled and make adjustments before issues build up. Whether you’re reviewing the last quarter or a six‑month period, this report helps you balance schedules more efficiently and maintain healthier staffing workloads.

The report suite has a new member: the Leave Balances report. It lets you assess employee leave hours across their holiday year for each leave type. You can see their starting allowance, any adjustments and the remaining allowance for the year, helping you to spot who might be running low and at risk of burnout, and who might need to pick up a few more hours.

Requiring employees to formally accept documents gives you stronger confirmation that key policies and information have been understood. With this new feature, you can request a formal acceptance rather than relying solely on a read receipt, ensuring staff actively acknowledge important updates or compliance‑related documents. It’s a simple way to increase clarity, accountability, and confidence across your organisation.

Permission levels for management staff are now more flexible. You can specify exactly which employees a manager can view pay rates and shift costs for, ensuring sensitive information is only shared where appropriate. This gives you tighter control over confidentiality and removes the worry of exposing data managers don’t need to see.

Improved schedule filters give you a tidier, more focused view of your scheduling, making hours and cost analysis easier to interpret and shift management simpler to navigate. Filters now hide shifts directly on the schedule, giving you a more accurate picture of what’s included in your results. Plus, with a new option to show or hide shifts from other schedules, you’ll have a cleaner, more reliable view when assessing fulfilment and coverage.

After archiving employees for the off‑season and reinstating them for the next, you can choose to send their invites right away or update their accounts first before inviting them back. This gives you more control over onboarding and ensures everything is set up correctly for the season, saving you from those “Can you update my details?” messages.

When updating employee pay rates or creating new ones, you can now choose whether to automatically recalculate existing shift and timesheet costs or leave them untouched. Recalculating keeps your records accurate and aligned with the employee’s new rate, while leaving costs untouched ensures consistency in your reporting when historical data needs to remain stable.

Documents can now have expiry dates, helping you stay compliant and ensuring employees always hold valid documentation for HR requirements. You’ll also receive notifications when a document is close to expiring, so you never miss an upcoming renewal and your teams remain fully prepared for duty.

If you use ICRTouch across several sites, things just got easier. Shiftie now supports linking multiple ICRTouch accounts, so you can bring in sales data from all your locations. Each source can be mapped to the right schedule, helping you keep cost‑balanced scheduling running smoothly.

Our new customisable report for reviewing employee absence Bradford Factor scores allows managers to check each employee’s score across a chosen date range for selected absence types. This provides a single, reliable point of reference, making it much easier to track employee absences and identify patterns that may need attention.

Email notifications have been redesigned for a cleaner, more consistent look. Updates to the light and dark themes make key information like shift changes, leave requests, and other notifications clearer and more accessible, helping you stay on top of important details with less effort.

When adding a shift, the warning message now identifies which existing shifts would cause conflicts. This gives schedulers the details they need to understand potential clashes before assigning new shifts. With that context, it’s much simpler to resolve conflicts and keep the schedule running smoothly.

Timesheet export dialogs now clearly show which employees have entries that aren’t ready, making it easier to review and audit everything before running payroll. This added visibility helps you quickly confirm accuracy and ensure everyone is paid correctly.

We’ve expanded the Time Clock tools to make life a little easier. Alongside setting custom clock‑in and clock‑out times, managers can now end an employee’s break with a chosen time right from the Time Clock page. So if someone forgets to clock back in but you see them working, you can update their return time on the spot, no need to remember to fix their timesheet entry later.

Unscheduled timesheet entries can now be automatically rounded using your timesheet rounding rules. When an employee clocks in without a scheduled shift, their time entry will be automatically rounded according to your existing settings, helping you to keep payroll consistent and accurate.