Nestled on the edge of the Mendip Hills in Somerset, Wookey Hole has delighted visitors for over a century. Revered as one of the homes of caving and the birthplace of British cave diving, Wookey Hole is home to 25 chambers, a labyrinth of passages, climbs, and underground rivers.
Today, this iconic attraction spans multiple locations, including a four-star hotel, a scenic hotel park, an ice cream parlour, a restaurant, and, of course, the famous caves. Managing such a diverse operation meant juggling rotas across hospitality, retail, and attractions for 170 team members. That’s where Shiftie stepped in.