About ICRTouch

ICRTouch is a global leader in EPOS software. They provide user-friendly solutions for hospitality and retail, helping businesses save time and work smarter. Their EPOS systems are designed for simplicity, making it easy to manage in-store and online orders seamlessly, so you can focus on delivering great service.

Informed cost control

Shiftie enhances staff management by combining intelligent rota planning with a comprehensive suite of workforce‑management tools, all while integrating seamlessly with the ICRTouch ecosystem to align staffing with real‑time sales data. Beyond simple rota creation, Shiftie offers powerful scheduling features such as quick shift building, shift and schedule templates, open shifts employees can volunteer for, and scheduling informed by staff availability and leave ensuring every shift is perfectly staffed.

Shiftie’s robust time & attendance tools allow staff to clock in via mobile or a dedicated portal, with GPS‑based restrictions and automatic digital timesheet creation to streamline payroll. Managers gain access to real‑time overviews of who is on‑site, along with detailed analytics that support data‑driven labour planning.

By integrating with TouchPoint and TouchOffice Web, Shiftie centralises all your workforce management needs in one place, enabling accurate staffing recommendations, streamlined HR management, and real‑time operational insights.

Learn more about ICRTouch

What the integration delivers

Once connected, schedule managers can:

  • Automatically sync ICRTouch sales data into the staff rota
  • Compare scheduled hours against actual sales performance 
  • Monitor labour costs alongside revenue in one clear view 
  • Track labour-to-sales ratios in real time 
  • Make faster, data-led rota adjustments based on trading patterns 

This provides operators with a single, accurate view of workforce cost versus revenue performance, enabling smarter staffing decisions and improved margin control. 

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Companies using Shiftie to schedule their teams

Hear from our customers

" Shiftie has modernised the way we manage our team's time and attendance. The system is comprehensive and exactly what we were searching for. The team at Shiftie is exceptional - they are responsive, efficient, and consistently deliver on their promises. The system itself is user-friendly and easy to manage, both for managers and team members. We are grateful to have discovered Shiftie and appreciate all they have done for us. "
Chris Goodchild
Wookey Hole
" We have been using Shiftie for our busy summer season and it has been fantastic. Rota's have been quick and it's built in holiday accrual and monitoring has been a great help. Timesheets used to take me hours to collate at the end of each month, now it takes 5 minutes thanks to the clocking in/out system. Finally, the Shiftie team have been a great help, most suggestions I have made are already things there adding in to the software and quick, reliable and friendly service. Definitely recommend. "
Adam Leonard
Jubilee Pool
" Shiftie has been a game-changer for us. Having tried other scheduling software with limited success, we started using Shiftie and saw immediate benefits from both a management and team perspective. "
Stuart Beare
Stuart Beare
Tulleys Farm