About ICRTouch

ICRTouch is a global leader in EPOS software. They provide user-friendly solutions for hospitality and retail, helping businesses save time and work smarter. Their EPOS systems are designed for simplicity, making it easy to manage in-store and online orders seamlessly, so you can focus on delivering great service.

Informed cost control

Shiftie enhances staff management by combining intelligent rota planning with a comprehensive suite of workforce‑management tools, all while integrating seamlessly with the ICRTouch ecosystem to align staffing with real‑time sales data. Beyond simple rota creation, Shiftie offers powerful scheduling features such as quick shift building, shift and schedule templates, open shifts employees can volunteer for, and scheduling informed by staff availability and leave ensuring every shift is perfectly staffed.

Shiftie’s robust time & attendance tools allow staff to clock in via mobile or a dedicated portal, with GPS‑based restrictions and automatic digital timesheet creation to streamline payroll. Managers gain access to real‑time overviews of who is on‑site, along with detailed analytics that support data‑driven labour planning.

By integrating with TouchPoint and TouchOffice Web, Shiftie centralises all your workforce management needs in one place, enabling accurate staffing recommendations, streamlined HR management, and real‑time operational insights.

Learn more about ICRTouch

What the integration delivers

Once connected, schedule managers can:

  • Automatically sync ICRTouch sales data into the staff rota
  • Compare scheduled hours against actual sales performance 
  • Monitor labour costs alongside revenue in one clear view 
  • Track labour-to-sales ratios in real time 
  • Make faster, data-led rota adjustments based on trading patterns 

This provides operators with a single, accurate view of workforce cost versus revenue performance, enabling smarter staffing decisions and improved margin control. 

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Companies using Shiftie to schedule their teams

Hear from our customers

" We transitioned to Shiftie in 2023. It has been very popular amongst our team, with its easy to use features and accessibility.This has made scheduling staff a lot easier, with a lot of beneficial features. Uploading shifts is simple, and our team can clearly see when they have been assigned shifts. "
Chris Wilson
Chris Wilson
Streamvale
" Shiftie has been a game-changer for us. Having tried other scheduling software with limited success, we started using Shiftie and saw immediate benefits from both a management and team perspective. "
Stuart Beare
Stuart Beare
Tulleys Farm
" We have used Shiftie here at Birdland now for almost 2 years. The benefits it has brought compared to the previous paper timesheets has meant that payroll days run a lot smoother. The integration with DigiTickets helps us to schedule employees according to pre booked attendance and the estimated daily costs help me schedule to budget daily, leading to greater cost control as well as controlling the hours worked. All these benefits whilst giving each employee the freedom to clock in and out themselves, book holiday and unavailability and check schedules themselves directly. "
Simon Cox
Simon Cox
Birdland Park and Gardens