Powering Smarter Hospitality: The Shiftie + ICRTouch Integration
The hospitality industry is evolving fast, and operators need technology that works seamlessly together to keep pace. That’s why the integration between Shiftie and ICRTouch is a game-changer for cafés, restaurants, and multi-site operators.
Rising costs, tighter margins, and an evolving regulatory landscape mean operators need smarter tools to manage their biggest controllable expense: labour.
That’s exactly where the Shiftie and ICRTouch integration delivers real impact, helping businesses move away from manual processes and toward fully connected, data-driven operations.
Real Results: Proven Success with Live Clients
The great news is, this isn’t just a new integration, it’s already delivering real value across the ICRTouch client base. You can read about an example of this in our latest case study here.
With many clients are already live with the Shiftie + ICRTouch integration, using it daily to:
- Align staffing levels with real-time sales data
- Reduce overstaffing and labour costs
- Simplify rota planning
- Improve operational visibility across locations
These businesses are seeing first-hand how connecting EPOS and workforce management unlocks smarter decision-making and better business performance.
Why the Shiftie + ICRTouch Integration Matters
1. Data-Driven Scheduling
By syncing ICR’s sales data with Shiftie, operators can create rotas based on actual demand patterns, not guesswork. This leads to more accurate staffing, improved service levels, and tighter cost control.
2. Operational Efficiency
Still planning your schedule on a spreadsheet? Never publishing in real-time? With Shiftie managers spend less time building schedules and more time focused on delivering great customer experiences.
3. Scalable for Multi-Site Growth
Whether managing two locations or twenty, the integration provides a consistent, centralised view of performance and staffing needs across all sites.
4. Better Decision Making
With real-time insights into sales and labour performance, operators can react quickly and make informed operational adjustments, view labour percentages and scheduled versus actual costs.
Introducing the Shiftie Partner Program
We’re inviting ICRTouch authorised partners to join the Shiftie Partner Program, designed to help you grow your offering and generate additional revenue streams.
As a partner, you’ll get:
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Competitive commissions on every client you onboard
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Dedicated onboarding and support
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Sales and marketing resources to help you win deals
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Product training and enablement
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Access to a proven solution already delivering results in the field
With multiple live clients already benefiting from the integration, partners can confidently bring a tested, high-impact solution to their customers.
The Opportunity Ahead
Hospitality operators are increasingly looking for integrated tech stacks that simplify operations and reduce costs. The combination of ICRTouch and Shiftie delivers exactly that.
For resellers, this is a powerful opportunity to:
- Differentiate your offering
- Add recurring revenue streams
- Strengthen client relationships with a broader solution set
Ready to Get Started?
If you’re an ICRTouch reseller and want to unlock new revenue opportunities while delivering more value to your clients, now is the time to join.
Join the Shiftie Partner Program today and start offering a smarter, more connected hospitality solution.
Are you an operator looking for a staff scheduling solution? Look no further! You can sign up for a 28 day free trial here.
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