Shiftie launches partnership with Effective Hospitality Management
Running a hotel is a lot of things at once: front desk, restaurant, bar, housekeeping, and a guest who'd like a late checkout, please. Somewhere in the middle of all that sits the hotel staff rota, usually a spreadsheet only one person understands and nobody dares to touch.
We'd like to help with that. So we're pleased to say Shiftie, our staff scheduling software, is now an accredited partner of Effective Hospitality Management (EHM).
What does EHM-approved hotel software mean?
Every new hotel EHM works with will have the option of Shiftie as their EHM-approved scheduling software.
EHM manages and operates hotels, resorts and hospitality businesses on behalf of owners, and its team has more than 250 years of combined operational experience. It's also a Certified B Corp, in a sector where fewer than 50 UK companies hold the certification. So when EHM puts its name to a piece of software, it's because it's earned its place as software which adds value.
Shiftie and EHM work closely together, pairing EHM's hands-on management with Shiftie's hospitality scheduling software so hotels get one joined-up solution instead of two things to stitch together. EHM helps a hotel decide how it should run, Shiftie makes sure the rota reflects it. With dedicated account management and onboarding, hotels that sign up with EHM and Shiftie will receive best-in-class support.
How The Brae Hotel is using Shiftie
The Brae Hotel in Shetland is our first joint client with EHM, and a good test of what the pairing can do. It has rooms, a restaurant, The Northern Lights Bar and Lounge and a coffee lounge, so it's several businesses under one roof, all needing the right people at the right time. Add a seasonal calendar, Up-Hella-Aa, Puffin Watching and a busy local scene, and guesswork doesn't cut it.
Instead of managing schedules by hand, managers can build and publish the hotel rota in one place, and staff see their shifts on their phones. Saving time and admin across the business. With the removal of paper timesheets, manual payroll calculations are no longer needed.
Book a hotel demo“With Shiftie I can manage the hotel scheduling remotely and work with the team on the island no matter where I am in the country”
Stuart Horton EHM Group Operations Director
Hotel scheduling problems Shiftie solves
Hotels have a very particular set of headaches. Here's how our hotel rota software helps:
- Multiple departments, one rota. Reception, kitchen, bar and housekeeping need different skills at different times. Shiftie lets you plan them together instead of in four separate documents.
- Peaks and quiet spells. Staffing for a full house shouldn't mean overstaffing a quiet Tuesday. Shiftie helps you match hours to demand.
- Hotel labour cost management. Wages are a big chunk of your spend. Shiftie shows scheduled against actual wages, so you can see where the money's going before payroll does.
- Team communication. Shift swaps, changes and "who's covering Saturday?" belong in one place, not a WhatsApp group with 47 unread messages.
- Compliance. Working time, rest breaks and holidays all need tracking, and the rules keep changing. We help you keep on top of it without needing a law degree.
Get started
If you run a hotel, or manage hotels for someone else, and you'd like your rota to stop being a weekly puzzle, we'd like to talk.
Book a hotel demoFAQs
It's a tool that helps hotel managers build, publish and adjust staff rotas across departments, track hours and wages, and keep teams informed, all in one place.
Start by matching staffing to demand and keeping a close eye on scheduled versus actual hours. Software like Shiftie makes both far easier than a spreadsheet does.
Shiftie is an accredited partner of Effective Hospitality Management, and is recommended to hotels which EHM work with.
